Warranty Repair and Service

/https://siu.edu/search-results.php

Last Updated: Mar 28, 2025, 02:03 PM

In seeking Dell warranty service on University-owned computers you should contact Information Technology’s Customer Service Center at 453-5155 and provide the following information to the service technician:

  • Customer Name
  • Business Phone Number
  • SIU Department Name, Building Location, and Room Number
  • Descriptive Nature of Computer Problem
  • Dell Computer Component Tag (not SIU tag number)